What is the price and what does it include?

Please see the price list at the bottom of your nursery/out of school/holiday club page as they vary from setting to setting. Our prices are fully inclusive of meals, nappies, milk, resources etc.

Do you offer funded places?

Yes we offer both 15 and 30 hour funded places. Please see our full guide as to how this is calculated and an example. If you have any further questions please contact our Office on 0113 257 5625

How are the fees calculated and paid?

Our nursery fees are annualised over 51 weeks and paid on the 1st of each month in advance. We have found that parents prefer to know the regular amount leaving their account every month hence why we annualise our fee system.

Out of School and Holiday clubs are charged sessionally and paid by Direct Debit or Bank Transfer. 

Do you accept voucher payments?

Yes we do, you will need our Ofsted registration number. However we advocate Tax Free Childcare because of the benefits it offers parents. If you would like more information please get in touch with Head Office or click on this link to read more.

Do you offer term time only places?

This is dependent on occupancy at the time of request but more often than not we do not offer term time only places. However for more information please contact the office or nursery in question and we can discuss further.

What activities do you offer?

We do a variety of activities using in the moment planning. These might include: painting, playdough, sand and water play, Numicon for phonic development, Makaton (sign language) and many more. 

We operate on the premise that we develop the child’s interests using in the moment planning, adjusting our activities to the child’s interests throughout the day/year.

 

What kinds of meals do you offer?

We run a 4 week rotating menu that caters for all preferences, allergies and religions. We use local butchers and grocers to ensure our food is fresh and it is cooked daily by on site cooks. We only use brown bread and freshly made sauces, nothing from a packet! Breakfast, lunch, dinner and a snack are served throughout the day with fruit and drinks available in the rooms at all times.

Do you encourage outdoor play?

Yes! We go out at least twice a day regardless of the weather. We love to get wet and muddy but always make sure the children are warm enough and having lots of fun. 

What is a keyworker and how does that system work?

Every child has a key worker regardless of how often they attend nursery. They take a special interest in your child’s development and well-being, planning activities for their specific learning needs and requirements.

During the settling in period children usually create natural bonds with team members and we choose their key worker based on these initial attachments. The key worker is responsible for reporting on your child’s development and providing support and advice to both you and your child.

Do you do potty training at nursery?

Yes we do. We work with parents to do this as there at a lot of distractions at nursery and home is often the easiest place to get them into the habit of using the toilet/potty. We would start with sitting the child on the potty/toilet during nappy changes with parental consent. We take the child regularly to the bathroom and do reward charts with lots of positive reinforcement for good toilet practise. 

What do we need to bring when they start?

We ask parents to bring a spare change of clothing, any comforters that the child has at home, jumpers, coats and sun cream to cover all weather eventualities. However don’t worry if anything is forgotten we always keen spare in the nursery. 

Do you offer any other events for parents?

Yes throughout the year we celebrate a variety of religious and no religious holiday which parents are invited in to join us for, some examples include mothers/fathers day, Christmas, Divali, Chanukah etc.

What is your staff turnover and how do you retain staff?

We try to ensure our staff stay with us for as long as possible as we know the importance of the connections your children make with our staff. However personal circumstances do sometimes mean a member of staff has to leave us. 

What are your opening hours?

Each nursery, out of school club and holiday club offer different opening times. If you visit the individual pages they set out all the opening times and contact details you will need. 

How is the nursery connected to the school?

All of our nurseries that operate from School sites are not directly linked to the school. We liase regularly with the school and ensure transitions are smooth for your children. 

Does attending your nursery guarantee a place at the school on which the nursery operates?

Whether your child is attending our nursery or the school nursery it bears no impact on your child’s chances of getting into their preferred school. The school has no influence over this and attending a school nursery does not increase your chance in any way. 

How will my child get to the Out of School club?

This varies from school to school. The process is either than we collect your child from their class or their teacher will walk them down to us. 

What Childcare qualifications do your staff have?

We have a mixture of qualifications from level 2 Childcare to Fully qualified teachers with many of our staff now holding degrees. For more information relating to your specific nursery/OOS club please contact the setting manager. 

Still have a question?

Please contact us for more information.

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